Arcadia Utility Bot Documentation

🏢 About Arcadia

Arcadia is a leading enterprise utility data platform serving Fortune 500 companies and energy service providers. Our platform aggregates data from utility providers, enabling cost management, ESG reporting, and sustainability initiatives for businesses.

• Platform: Powered by Arcadia technology with over 15 years of utility data expertise.
• Scale: Processing millions of utility bills annually for enterprise clients.
• Security: SOC 2 Type II certified infrastructure | View Trust Report
• Main Website: arcadia.com

🤖 Bot Identification

The Arcadia Utility Bot securely and reliably retrieves utility data on behalf of authorized users. Our bot operates transparently with clear identification and responsible behavior patterns.

User-Agent String

Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ArcadiaUtilityBot/1.0; +https://docs.arcadia.com/arcadia-utility-bot) Chrome/135.0.0.000 Safari/537.36

This User-Agent clearly identifies our bot and provides a URL reference to this documentation page for verification.

Network Infrastructure

• IP Address Documentation: View IP Addresses List
• Note: All IP addresses used by the Arcadia Utility Bot are documented and regularly updated. IP ranges are registered to Arcadia Inc.

📊 What We Collect

Arcadia collects and aggregates utility data on behalf of authorized users to provide comprehensive energy management insights:

• ✓ Utility Invoices and billing information
• ✓ Energy usage statistics and historical data
• ✓ Payment records and transaction history
• ✓ Meter readings and consumption patterns

🔐 Authentication & Authorization

Arcadia operates exclusively with explicit user authorization. We never access utility accounts without customer consent.

How User Authorization Works

1. User Initiates: Customer explicitly connects their utility account via the Arcadia Connect interface.
2. Credential Submission: User voluntarily provides utility login credentials through our encrypted platform.
3. Secure Storage: Credentials are encrypted at rest using AES-256 in SOC 2 Type II certified infrastructure.
4. Authorized Access: Bot accesses utility website only on behalf of the authenticated user.
5. Revocation: Users can revoke access instantly via dashboard or API call.

Authorization Verification for Utility Providers

Utility website administrators can verify that a user has authorized Arcadia to access their account by contacting our operations team at [email protected].

🛡️ Responsible Operation

• Compliance: Robots.txt compliance and rate limiting to protect infrastructure.
• Error Handling: Proper handling with exponential backoff on HTTP 403/429 responses.
• Encryption: AES-256 encryption and SOC 2 Type II certified infrastructure.
• Privacy: GDPR and CCPA compliant data handling.

🛠️ For Website Administrators

Whitelist Our Bot

• User-Agent: ArcadiaUtilityBot/1.0
• IP Address: Current IP List
• Compatibility: Compatible with DataDome, Cloudflare, Akamai, PerimeterX, and other bot management platforms.

How to Verify This Bot

• User-Agent: Consistent ArcadiaUtilityBot/1.0 across all requests.
• IP Verification: All IPs registered to Arcadia Inc.
• Behavior: Respects robots.txt, proper rate limiting, and clean session management.

⚖️ Compliance & Legal Framework

• Purpose: Enterprise utility management, ESG reporting, carbon emissions tracking, and energy cost analysis.
• Certifications: GDPR, CCPA, SOC 2 Type II certified.

📞 Contact & Resources