The Arcadia Platform Dashboard and Genability Signal & Switch supports Single Sign On (SSO) by way of OpenID Connect (OIDC). This allows your IT department to manage who has access to their Arcadia application(s) and with what permissions, through your own identity provider. SSO can be set up if you are subscribed to at least one Arcadia product (Signal, Switch, Plug).
July 2025 changes in the providers.
Arcadia now supports SSO for Plug! Reach out to your Account Manager or Customer Success Manager to learn more or check out our documentation here.
June 2025 changes in the providers.
Contracted rates now support user provided transaction types!
Statement repairs gracefully handle fixes to existing statements to ensure customers have the most accurate, refined data available.
To increase Plug performance and mitigate potential downtime, we are updating Plug's API rate limits. You can find the up to date information on our Rate Limiting page.
The normalized version of the interval API is now enhanced to fill gaps in interval data with estimates using machine learning.
Interval data just became more transparent! Previously, it was not possible to see when the most recent data for an interval meter was without first activating the meter. This pain point was exacerbated by some providers not publishing any interval data for interval supported meters.
Plug intervals now supports instant interval data collection capability for select providers.
